Refund Policy

Return & Refund Policy

Customer satisfaction is our highest priority.

If you're not completely satisfied with your purchase, we're here to help.

Returns are accepted within 30 days of receiving your order.

To qualify:

• Product must be unused.

• Product must be in original packaging.

• Product must not be damaged.

For hygiene and safety reasons, opened skincare products cannot be returned unless they arrive damaged or defective.

If your order arrives damaged, please contact us within 48 hours of delivery.

Include clear photos of:

• Product

• Packaging

• Shipping label

We'll arrange a replacement or refund where applicable.

Once your return is inspected and approved, your refund will be processed back to your original payment method.

Refunds usually appear within 5–10 business days, depending on your bank or payment provider.

For any return or refund request, please contact:

mdniazalam11@gmail.com