Refund policy
RETURN & REFUND POLICY
At Glowify, customer satisfaction is our priority. Please review our return and refund policy below.
RETURN WINDOW
You may request a return within 14 days of receiving your order. Items must be unused, in original packaging, and in the same condition you received them.
HOW TO REQUEST A RETURN
Contact us at [aapka email] with your order number and reason for return. We will provide instructions once your request is approved.
REFUNDS
Once we receive and inspect your returned item, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within 5-7 business days.
NON-RETURNABLE ITEMS
Due to hygiene reasons, opened or used skincare products cannot be returned unless defective or damaged upon arrival.
DAMAGED OR DEFECTIVE ITEMS
If you receive a damaged or defective item, contact us within 48 hours of delivery with photos of the product. We will offer a replacement or full refund.
SHIPPING COSTS
Return shipping costs are the responsibility of the customer, unless the item was defective or incorrect.
CONTACT US
For any questions about returns, email us at [aapka email address].